By post: Data Controller, Network N Media Ltd. Circus Mews House, 30 Circus Mews, Bath, England, BA1 2PW.
By email: [email protected].
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email or messaging system on our website where one exists.
How we use your personal data
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
In this section we have set out:
(a) the general categories of personal data that we may process;
(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
(c) the purposes for which we may process personal data; and
(d) the legal basis of the processing. Note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal basis we are relying on to process your personal data where more than one ground has been set out below.
We may process data about your use of our website and services ('usage data'). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent or our legitimate interests, namely monitoring and improving our website and services.
We use Permutive as a DMP (data management platform) to gather information about our site visitors so that we can target advertising to groups of people with similar interests, and to understand the technology they use, how they access our sites, and their journey to, within, and from our sites.
On PCGameBenchmark.com we use information gathered from our Test My PC software and captured using Permutive to store information about the visitor's hardware that has been tested and whether a system has passed/failed a test to run a game.
This data is stored against a Permutive User ID. To find this ID for a Data Deletion Request please follow the instructions at this page https://support.permutive.com/hc/en-us/articles/5106765397020-User-ID-Retrieval
Overwolf. We capture data about the hardware used and the FPS (frames per second) achieved for the games run with our PC Game Benchmark FPS Monitor app. This is used to provide information to the user about the performance of their system, provide a database of system and performance information for use by Network N Media on its sites and may be used to target advertising based on a users hardware setup. The legal basis for this processing is consent or our legitimate interests, namely monitoring and improving our website and services.
Both the PC Games News app and the PC Game Benchmark FPS Monitor app use Google Analytics for audience reporting, and use the Overwolf advertising system.
You can download the PC Game Benchmark FPS Monitor app here https://www.overwolf.com/app/Network_N_Media-PC_Game_Benchmark_-_FPS_Monitor
You can download the PC Games News app here https://www.overwolf.com/app/Network_N-PC_Games_News
We may process your account data ('account data'). The account data may include your name, account username, social media links if you supply us with these, and email address. Account data may be associated with your Google account if you have provided this or signed in to our website or services using Google. The source of the account data is directly from you when you create an account on our website. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. We may also record your IP address when using our forums. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business
We may process your information included in your personal profile on our website ('profile data'). The profile data may include your name, username, email address, profile pictures, and social media links. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process information that you submit to us in connection with the publication of a story, guide, feature or other editorial piece on our website or through our services ('publication data'). The publication data may include your name and contact details. Publication data may be processed for the purposes of considering and enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ('notification data'). If you subscribe to our newsletter we will usually collect your name and email address. On some of our websites you can subscribe to browser notifications. This uses a cookie to identify your notification preferences. Notifications are per article. The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent. If you wish to unsubscribe from all notifications you can delete your cookies for our website and/or block notifications for the website. Chrome users can get more information here: https://support.google.com/chrome/answer/3220216.
We may process information that you provide to us when you enter a competition ('competition data'), namely your name and email address. We also capture social media links (Facebook, Instagram, Twitter, YouTube, Discord, Twitch and Steam), where supplied. The competition data may be processed for the purposes of receiving your competition entry, creating profiles of competition entrants and informing you if you are a winner. The legal basis for this processing is performance of a contract and our legitimate interest, namely understanding our audience.
We may process information contained in or relating to any communication that you send to us ('correspondence data') either via post, email or our website. The correspondence data may include your name, email address, postal address, the communication content and metadata associated with the communication. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
In addition to the specific purposes for which we may process your personal data, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Please do not supply any other person's personal data to us, unless we prompt you to do so.
Providing your personal data to others
We may share the personal data we collect from you in various ways. They include:
Third-party service providers. We may disclose your personal data to our third party service providers and partners who provide IT and system administration services to us. This includes:
- Mailchimp - we use Mailchimp for sending newsletters and facilitating competition fulfillments. You can unsubscribe from our newsletters at any time using the link at the bottom of the newsletter.
- Gleam - we use Gleam for our competitions which captures user data for fulfilment purposes, for passing to our newsletter system, and for creating profiles of competition entrants. Please see Data Deletion Requests to request data deletion. Note that this deletion request only affects your data stored for Network N Media with Gleam. To delete all your Gleam data follow the instructions here https://gleam.io/help/account/how-do-i-delete-my-account
Partners. If you enter a competition, we may disclose your personal details to the competition sponsor if you win in order that they can fulfil the prize. We may also disclose your personal data to any member of our group of companies: Project N, and Publisher Collective insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
Advertising. We derive revenue from advertising to pay for the running and growth of our business, and to employ our staff. We use advertising networks to display advertising. This is facilitated by Publisher Collective Holdings Limited https://www.publisher-collective.com/, a global advertising platform of which we are a partner.
We use technologies including Google Display Network Impression Reporting, auctions, DoubleClick Campaign Manager integration, Google Analytics Demographics, Permutive and others.
We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies.
Analytics. We employ Google Analytics, Comscore and other technologies, including Parse.ly and Bing Webmaster Tools, for tracking user visits and behaviour on our websites. We use these to understand our audience and to monitor our website traffic. This technology may be used in conjunction with Google Ads to understand how site visitors interact with our site and advertising.
Google's Privacy and Terms https://policies.google.com/technologies/partner-sites
Bing's Privacy Statement https://privacy.microsoft.com/en-gb/privacystatement
Parse.ly data privacy overview https://docs.parse.ly/privacy/
Professional advisors. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
Where required by law or other specific scenarios. In addition to the specific disclosures of personal data we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International transfers of your personal data
In this section we provide information about the circumstances in which your personal data may be transferred to countries outside the UK.
The hosting facilities for our website are situated in the US.
Many of our external third parties are also based outside the UK so their processing of your personal data will involve a transfer of data outside the UK. For example, Mailchimp may process personal data on our behalf in the US. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
- Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
Retaining and deleting personal data
This section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We will retain and delete your personal data as follows:
(a) Profile data for each newsletter subscription you have with us will be retained whilst you remain subscribed. Your profile data will be permanently deleted approximately one month after you have unsubscribed. Please note if you are subscribed to more than one newsletter your profile data will be retained for the subscribed newsletter list until you unsubscribe. You can also contact us to request deletion of data from all newsletter lists that we operate.
(b) Profile data for competitions will be retained until we receive a data deletion request. This is so that we can track your actions on our competitions, and for competition fulfilment purposes.
(d) Google Analytics 4 user and event data is retained for 14 months, with the retention date reset with each new event from the user.
Notwithstanding the other provisions we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
In this section, we have summarised the rights that you have under data protection laws in relation to your personal data. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Your principal rights under data protection law are:
(a) the right to access. You have the right to confirm as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
(b) the right to rectification. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
(c) the right to erasure. In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
(d) the right to restrict processing. In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
(e) the right to object to processing. You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
(f) the right to data portability. You have the right to request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
(g) the right to request restriction of processing. You have the right to ask us to suspend the processing of your personal data in the following scenarios:
- If you want us to establish the data's accuracy.
- Where our use of the data is unlawful but you do not want us to erase it.
- Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
- You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
(h) the right to withdraw consent. You have the right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Data Deletion Requests
To request your user data be deleted please contact [email protected].
Please supply the email address associated with your data and/or any identifying codes (if you wish to delete data that we have captured using Permutive). If you no longer have access to the email for which we hold data please provide proof that you are authorised to request deletion for the email address supplied.